Agentic operationsthat improve how your team works
Malleable runs your team's operations across your apps and brings your people in for the decisions. When a rule changes, your team updates the operation that day.
“Most tools help you stand a workflow up. The real work is what happens after. Malleable powers our team to adjust workflows as fast as our business moves, instead of rebuilding from scratch.”
Melissa Chi, Chief Operating Officer, Pathpoint
Most AI transformation is outside-in.
We think it's better to start with the teams.
Workflows get designed centrally and rolled out onto the team.
The team gets a workflow built for them. When the work changes, they wait for someone else to change it.
Leadership sponsors.The team builds.
The people who know the work best build the operations themselves, inside the guardrails IT sets. Adoption spreads because the builders are the users. When the work changes, they change the operation that day.
At MGT Insurance, a three-person accounting team built over 50 operations themselves, with no engineering involvement.Gregory Schroeder, Controller, MGT Insurance · Read the story →
Malleable runs your team's operations and improves them from real runs, with your approval.
Your team brings the expertise and makes the decisions that matter. No engineers required.
You say what and why. Malleable works out the how.
Tell Malleable what needs to happen and why, like you'd brief a new hire. It works out the steps, who to ask and which apps to use. You refine it together in plain English.
Malleable runs the whole operation
Malleable's AI agents coordinate the work so your team doesn't have to. They orchestrate each run from start to finish, across your apps and people. Your team controls which parts happen the same way every time, and which parts can rely on AI judgment to handle ambiguity.
This diagram isn't just a visual. It's the agentic operation that your team, and AI, rely on.
Gets better from real runs
Your operations improve as you use them. Similar to a new hire learning on the job, Malleable suggests specific improvements as it identifies patterns from your work. Your team stays in charge, reviewing and approving each change.
Custom forms for handoffs
When the operation needs something from someone, it sends them a streamlined form for the specific request, including any relevant context. They can answer from a link, Slack or Teams, without an account.
Planned once. Runs the same way every time.
A powerful AI agent can do almost anything once, for a few dollars a run, rethinking every step from scratch. Now do it a hundred times a week.
Malleable saves what the agent figured out as an operation: the steps, the rules and who to ask. Every run after that follows it instead of planning from scratch.
Routine work runs on smaller, faster models. This gets the same results for a fraction of the cost.
And when something in another tool changes and a step breaks, AI will try to keep the operation moving by involving your team or escalating to the operation owner for help.
Learn from operators leading inside-out transformation.
The community publication for AI transformation leaders.
Coding is no longer the hard part
AI removed the coding barrier. It did not teach everyone how to build the right thing.
Alan Chang · Product Management DirectorAutomate your step, then let the bottleneck show
You do not need to wait for a company-wide transformation to make progress with AI. Automate the part of the process you own, then use the clarity it creates to show everyone what needs to change next.
Gregory Schroeder · ControllerYour first version with AI loses to doing it by hand
Building an AI workflow usually takes longer than the task it replaces. It takes time to reach the version that saves time.
Logan Karam · AI Program DirectorLet's pick an outcome to improve.See results in days, not quarters.
Malleable runs your team's operations across your apps and brings your people in for the decisions. When a rule changes, your team updates the operation that day.